Technical Support
Real support from the strongest team of experienced IT & Software Engineers
Whenever you require technical assistance, we will be at your disposal at any hour of the day or night.
Support Channels
KNOWLEDGE BASE (KB)
With a collection of technical articles and instructions with examples that is constantly enriched, we give you the opportunity to search at any time the information you are looking for in iBS’ knowledge base.
EMAIL TICKETING
Submit a ticket with your request. The friendly staff of iBS is always at your disposal for anything you need. In the client area of our eshop, you can see the progress of your request with it’s full history!
LIVE CHAT
Do you have any questions? Do you want more details about our products and services? Live chat now with one of our representatives and get instant support
PHONE SUPPORT
Do you want immediate phone support? Talk directly to one of our representatives by calling our call center on the number +30.210.4224.242.
We can communicate in
Greek, English, Italian, Russian, and Turkish.
All technical support services for your Windows Server, Network, Cloud Hosting, Software Application are provided 24/7 best effort, while there is also the possibility to provide an exclusive Service Level Agreement (SLA) to meet higher requirements.
Usefull Support links
Operating Systems
- https://support.microsoft.com/en-us
- https://support.apple.com/mac
- https://ubuntu.com/support/community-support
- https://source.android.com/
Security Software
- https://www.pandasecurity.com/en/support/#enterprise
- https://www.watchguard.com/wgrd-support/contact-support
Web
- https://wordpress.org/support/forums/
- https://www.drupal.org/support
- https://www.elegantthemes.com/marketplace/divi-support-helper/
- https://woocommerce.com/documentation/get-help/
Hosting
Hardware
What We Do
We will help to upgrade the functionality of your system using latest innovative technologies
Software Development
iBS offers the development of powerful, one-of-a-kind software intended to meet customers’ unique demands. We also provide software maintenance and platform-based customization.
System Integration
We Create Fully Connected Systems so
You Can Focus On Your Business. We
can enhance, re-engineer, or customize
your solution, tackling any issues that
trouble or hamper system functionality.
Cloud Hosting
Develop, manage, and scale applications with our compute, storage, and networking solutions. A balanced array of resources that support a wide range of cloud applications.