IT Professional Services
We believe that professional maintenance and support is the right way to reduce software system TCO and ensure useful improvements and optimization steps.
Harware Support
Phone Support
High Priority
Virus Removal
Server Support
Budget Flexibility
We Create Fully Connected Systems So You Can Focus On Your Business
The maintenance services delivered by the iBS team ensure that your software and hardware work in a stable and reliable way, in the new, altered environment. We can enhance, re-engineer, or customize your solution, tackling minor and major issues that trouble or hamper system performance and functionality. Proactively, with scheduled maintenance services, we ensure that your system or application stays in line with the latest technology trends.
Software Support
We offer 1st, 2nd, and 3rd level support services for applications developed by iBS or by any third-party vendor. iBS team will help you with troubles of any complexity level — from providing workarounds & hotfixes to security audits and application enhancements.
First Level Support
User guidance, standard issue fixing, monitor system data analysis, etc.
Second Level Support
Outsourced server administration, IT environment support, proactive monitoring systems setup, etc.
Third Level Support
Source code issue resolution, application code optimization, new functionality realization, etc.
System Monitoring
24/7 monitoring of your core applications, hardware, and overall system performance to ensure system uptime. The support team is immediately alerted when your system crosses the defined thresholds to avoid your server going down, memory reaching capacity, or a workstation consistently being overloaded.
System administration
- Upkeep
- Configuration
- Reliable operation of computer systems
Data storages
- Monitoring and administration of databases
- Storage disaster recovery
Applications
- Deployment
- Maintenance
- Ensuring application availability
Network & Connectivity
Intelligent IT solutions for the integration of technical services for computers, servers, routers, and printers, for any kind of IT need. Whether you’re using a PC, Tablet, or Phone, we ensure uninterrupted connectivity to your company server so that you seamlessly work across all platforms.
LANs
Integration, maintenance, and security of LANs
Firewalls
Integration and maintenance of firewalls
Desktops
Configuration of desktops, printers, and mobile devices
Server & Workstation Support
Ideal for companies who want a high priority of technical coverage with no downtimes in their daily working process. An Out Source service based on your requirements:
Monthly Server Maintenance
Executive Phone Support
Hardware Troubleshooting & Repair
High Priority Customer Support
Industry Expertise
iBS’s web portal development expertise has evolved across multiple industries:
Shipping
Event Organizers
Technical
Real Estate
Informatics
Government
Commercial
Hotel
Enterprises
Healthcare
Insurance
Transportation
Our Principles
Respect
We are experienced in bridging the
gaps between different cultures and
business traditions. We work on the
basis of respect for their local
approaches and business practices.
Responsibility
Not just words. iBS offers documents,
references, artifacts, and other
tangible evidence to verify its
expertise; we never make
unsupported claims.
Deep Learning
Investment in R&D activities and pioneering in the use of new methodologies and IT tools. From
Novell to Linux, using Delphi or Power Apps, we are always on the front line.
Focus on result
You will not feel any kind of difference wherever you are located. Depending
on your requirements, complete project and progress information can
be available around the clock.