Customer

The Customer is organizing excursions and operating in tourism industry having agents all around Greece.

Challenge

Our Customer needed an application for managing their customers, agents and other available assets like vehicles, as well as the reservations in hotels. EMS is an online management platform, providing administration to company employees. Especially, it integrates all functionality directly to the company. Also, this new web application should allow the agents to access and modify certain data that regard the excursions, like customers, their hotel room, the vehicle of their excursion and their boarding status.

The customer was looking for a contractor who could establish a trusty collaboration in long terms. The contractor could follow customer’s development needs as they appear using the new application.

iBS becomes the Customer’s chosen technological partner

Solution

We developed a web-based scalable application with several features. Those include the management of agents, customers and all related to them info, a list of transactions regarding customers, hotels, vehicles, payed entry locations and taverns. The administrators can create, edit and delete information about the various items and aspects of an excursion. Detailed views are created based on the data entered providing an overview of all the available information.

The Excursion Management System provides a secure, stable management platform. It has been developed entirely with the use of PHP and it uses MySQL for its database. We designed the interface to be intuitive and user friendly. Until today, it’s a valuable software tool for the tourism industry and, moreover, boosts customer’s business productivity.

Technologies and tools

PHP, MySQL